Privacy Policy

Information We Collect

We may collect your name, phone number, email address, service address, pickup and delivery details, appointment information, payment-related information, messages, service notes, and any information needed to complete your requested service. For notary services, we may collect information needed to verify identity, complete required notary records, and comply with Nevada notary requirements.

How We Use Information

• Schedule and complete services
• Provide quotes, invoices, confirmations, and updates
• Communicate by phone, text, email, or online form
• Process payments
• Maintain business, tax, insurance, legal, and service records
• Improve customer service
• Comply with applicable state and federal laws

Use of Jobber and Other Service Providers

A-TO-Z Errands may use Jobber to manage customer requests, scheduling, quotes, invoices, payments, client communications, and service records. Information submitted through Jobber or Jobber-connected forms may be processed according to Jobber's privacy practices. If payments are processed through Jobber Payments or another payment provider, payment information may also be handled by third-party payment processors according to their own privacy policies.

Sharing Information

A-TO-Z Errands does not sell your personal information. We may share limited information only when needed to complete your service, process payment, operate our scheduling or business systems, comply with law, protect our business, or respond to lawful requests.

Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no website, software platform, email system, or electronic storage method is guaranteed to be completely secure.

Data Retention

We keep customer information only as long as reasonably needed for service, business, legal, tax, insurance, payment, dispute, or recordkeeping purposes.

Your Privacy Requests

You may contact us to request access to, correction of, or deletion of your personal information where allowed by law. Some records may need to be kept for legal, tax, insurance, payment, or notary recordkeeping reasons.

Children's Privacy

A-TO-Z Errands does not knowingly collect personal information from children under 13.